Conditions of sale

The prices in this catalog are indicated in €uros, net amounts, including VAT and guaranteed.
Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The guarantee takes effect on the date of delivery of the item, justified by the accompanying document (invoice) that we ask you to keep carefully. Not covered: damage due to poor maintenance, non-compliance with the instructions for use, or normal wear and tear.

Our delivery commitment is void in case of failure or non-compliance with the lead times by our own suppliers, and to the extent that this unavailability is not attributable to ideaswiss. In case of unavailability of a product, we will inform you as soon as possible.

Payment terms
Payment methods: Paypal payment.

Delivery and transport.
Sending of available articles is done by post within 5 to 8 days. For audio files you can download them. Downloading a Mp3 audio is not refundable. PLEASE NOTE: IDEASWISS DOES NOT DELIVER PACKAGES IN PO BOX AND DOES NOT DELIVER ANY GOODS TO LITTLE GUESTS OR SUPERVISORY GUARDS, WITHOUT THE PARENT OR GUARDIAN’S AGREEMENT.

Return or exchange of goods.
Items must be returned intact and complete in their original packaging (with labels with their references), accompanied by the delivery note, within 7 days after receipt of your package. Shipping costs related to the return are your responsibility. In the case of an exchange order, the shipping costs of your new order are offered.

Legal guarantee.
Check the condition of the delivered goods without delay to exclude obvious defects in material and workmanship, as well as transport damage. In accordance with the law, you are obliged to notify us of any defect or anomaly affecting the goods delivered to enable us to remedy them.

Data protection.
All personal data will be considered confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.

Applicable law and jurisdiction.
The applicable law is the Swiss law, and any dispute will be treated by the District Court of Monthey switzerland.

ideaswiss 2019